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The Top 3 Payroll Issues in the Trucking Industry

Our economy depends heavily on the trucking industry, but it can be challenging to manage payroll in this area. Trucking companies often struggle with three significant challenges: obtaining new hire paperwork from drivers, efficiently compiling essential paperwork for the payroll provider, such as new client paperwork, and ensuring drivers comprehend their paychecks. In this article, we’ll explore these hurdles and provide practical solutions.

Gathering New Hire Paperwork from Truck Drivers

The Challenge: The payroll process begins with collecting new hire paperwork from truck drivers. This includes vital documents like the new hire information form and the authorization for direct deposit form, and other employee-related paperwork. Ensuring drivers complete and submit these documents before they get in your truck can be a logistical challenge, especially in an industry where drivers are always on the move. This step is essential.

ARTICLE: How Do I Fill Out Paperwork for a New Hire?

Solutions: Electronic Onboarding: Implement digital onboarding systems that allow drivers to complete and submit paperwork online. This streamlines the process, reduces paperwork, and ensures immediate submission.

Mobile Apps: Develop a user-friendly mobile app that enables drivers to upload and update their documentation seamlessly, whether they’re on the road or at home.

Compiling and Sharing Paperwork with Payroll Providers

The Challenge: Payroll providers need access to an array of documents and information to accurately process payroll. The New Client paperwork includes a Service Agreement, an Authorization for Direct Payment, Employer Conversion Form, Reporting Agent Authorization Form, State & Local Tax Form, New Hire Information, and an Authorization for Direct Deposit Form. Compiling this extensive paperwork efficiently and accurately can be a daunting task, as it requires meticulous record-keeping. 

ARTICLE: How Do I Fill Out New Client Paperwork?

Solutions: Digital Document Management: Utilize document management software to centralize and organize all necessary paperwork. This not only reduces the risk of lost documents but also ensures easy access for your payroll provider.

Streamlined Workflows: Develop standardized workflows that facilitate the collection, verification, and transmission of documents to your payroll provider. Implement automated reminders for drivers and your staff to submit required documents promptly.

Ensuring Driver Understanding of Paychecks

ARTICLE: How can I help the truck driver understand their paycheck
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The Challenge: Payroll can be complex, with multiple variables like per-mile rates, bonuses, tax deductions, and withholdings. Ensuring that truck drivers fully understand the details of their paychecks is vital to their satisfaction, retention, and compliance. Drivers need to be confident they have been paid for all their loads, so showing detail on their paystubs is a game changer. Check out our article on How to help your truck driver understand their paycheck.

Solutions: Transparent Pay Statements: Create clear and detailed pay statements that provide a breakdown of earnings, deductions, taxes, and any other relevant factors. Use straightforward language and visuals for easier comprehension.

Regular Communication: Maintain an open line of communication with drivers. Address any concerns about their paychecks promptly and with clarity

Bottom Line:

Managing payroll in the trucking industry comes with its own set of challenges, but these challenges can be reduced with practical solutions. By streamlining the process of obtaining job starting paperwork, implementing digital solutions for paperwork compilation, and ensuring drivers understand their paychecks, trucking companies can foster more efficient and accurate payroll operations. These improvements lead to greater driver satisfaction, reduced errors, and a more balanced working relationship between drivers and their employers.

Written by Harley Houlden

Harley joined Superior Trucking Payroll Service in early 2019. Her main roles are Inbound sales, Implementation, and marketing. She loves the work atmosphere. 

“It feels like everyone here is a family. Even when we add someone new to the team, they just meld right in.”

Before joining STPS she worked at a local chain grocery store starting in 2013 as a cashier and by the time she left in 2019 was an assistant store director. 

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